Troubleshooting a Peculiar Power Issue on a Lenovo T460: Seeking Solutions

If you own a Lenovo T460 or are considering purchasing one, you may want to hear about a perplexing power issue I’ve been facing with my 2017 model. After buying it used last year, I quickly found myself in a frustrating situation regarding its charging system.

When the laptop is connected to AC power, it operates as if it’s running on battery. The battery indicator reflects that the computer is not charging, and its battery life steadily decreases. Conversely, when I unplug the AC adapter, the battery life indicator vanishes entirely, leading Windows to operate as if the device is powered solely by AC without any battery support. Plugging the AC adapter back in does bring back the battery indicator, yet the battery continues to deplete.

Initially, I replaced both batteries, as one of them had stopped functioning a few months after my purchase. This temporarily restored normal operation for about twelve hours, but the issue returned. Following that, I explored several solutions, including:

  • Switching to a different power cord: This provided a brief respite before the problem resurfaced.
  • Updating the BIOS using Lenovo’s utility: Unfortunately, the power issue reappeared about half an hour later.
  • Disconnecting the internal and CMOS batteries: This fix lasted only ten minutes before reverting back to the original problem.
  • Reconnecting the AC jack to the motherboard: This resulted in a brief charge of about two minutes, only for the issue to return afterward.

At this juncture, I find myself at a loss. Online searches haven’t yielded any matches for this specific problem, and I’m eager for a solution that doesn’t involve parting ways with my laptop. It’s an Intel i7 machine that I scored at an excellent price, and it’s my go-to for enjoying Paradox games.

Has anyone in this community encountered a similar power problem? Any insights or recommendations for a fix would be greatly appreciated!


Share this content:

One Comment

  1. Hi,

    It sounds like you’ve already explored some common troubleshooting steps for power issues on your Lenovo T460, which is great. Given the symptoms—battery not charging when plugged in, battery indicator disappearing, and rapid battery depletion—there could be a few underlying causes:

    • Power Jack / Charging Port: Since reconnecting the AC jack provides only a brief charge, there might be a loose or faulty connection in the charging jack or its solder joints on the motherboard. Inspecting or replacing the DC-in jack might help resolve intermittent charging issues.
    • Battery Hardware Issues: Even after replacing both batteries, issues persist. Consider testing your batteries individually or using a battery health diagnostic tool to ensure they are functioning properly.
    • Firmware/BIOS: You mentioned updating BIOS, which is good. Ensure you are using the latest BIOS version from Lenovo’s official support site, as BIOS updates can fix power management bugs.
    • Motherboard or Power Delivery Circuitry: If hardware connections and batteries check out, there could be a fault in the motherboard’s power circuitry. This is more complex and may require professional diagnosis.

      As a next step, I recommend:

      1. Performing a hardware diagnostics test via Lenovo Vantage or Lenovo Diagnostics tools to check for hardware failures.

Leave a Reply to [email protected] Cancel reply

Your email address will not be published. Required fields are marked *